Privacy policy for Doorsy

Privacy Policy

Effective Date: April 25, 2026

Doorsy (“we”, “our”, or “us”), operated by Devhoppers by Aman Kumar Gupta, respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use the Doorsy mobile application and related services.

1. Information We Collect

a. Personal Information

Name, email address, phone number, and profile details used to create and manage your account.

b. Authentication Information

If you sign in using Google, we may collect your name, email address, and profile picture.

c. Service Information

Details related to services you request, including selected services, submitted details, order information, and service status.

d. Documents & Files

Files uploaded by you (such as PDFs, images, or certificates) for service processing and verification.

e. Payment Information

Transaction status, reference IDs, and payment confirmations.
We do not store sensitive financial data such as card numbers, UPI PINs, or bank credentials.

f. Communication Data

Messages, chat interactions, support requests, and feedback.

g. Device & Technical Data

Device information, app version, notification tokens, and basic diagnostic data.

h. Usage Data

Log data related to app usage for performance monitoring, analytics, and security.

2. How We Use Your Information

  • Provide and manage services requested through the app
  • Process service requests and track their status
  • Authenticate users and verify identity
  • Store and manage documents securely
  • Send updates, notifications, and reminders
  • Provide customer support and resolve issues
  • Process payments and maintain transaction records
  • Improve app performance and user experience
  • Ensure security, prevent fraud, and comply with legal obligations

3. Service Facilitation

Doorsy is a service facilitation platform that connects users with professionals and assists in managing service-related workflows.

We may use your information to:

  • Share required details with service professionals or partners
  • Assist in completing service-related processes
  • Provide updates and support throughout the service lifecycle

Doorsy is not affiliated with, endorsed by, or representing any government entity.

4. Google Sign-In

If you choose to sign in with Google, we only access basic profile information (name, email, and profile picture) for authentication and user experience.

5. Document Storage & Security

Uploaded documents may be securely stored and used for:

  • Processing your requested services
  • Verification and support purposes
  • Reuse in future services (if applicable and with your consent)

We implement reasonable security measures to protect your data.

6. Payments

Payments are processed through secure third-party payment providers.
We only store limited transaction details such as payment status and reference IDs.

7. Notifications

With your permission, we may send:

  • Service updates
  • Status notifications
  • Reminders and important alerts

These may require device identifiers or notification tokens.

8. Data Sharing

We may share your data only when necessary:

  • With service professionals or partners to fulfill your request
  • With trusted third-party providers (cloud, storage, authentication, messaging, payments)
  • When required by law or legal authorities

We do not sell your personal data.

9. Data Security

We use industry-standard safeguards to protect your data. However, no system can guarantee complete security.

10. Data Retention

We retain your data only as long as necessary for:

  • Service delivery
  • Legal and regulatory compliance
  • Dispute resolution
  • Operational and security purposes

11. Your Rights

Depending on applicable laws, you may:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your account or data
  • Contact us for privacy-related concerns

12. Account Deletion

You can request account deletion through support.
Certain data may be retained where required for legal, security, or compliance purposes.

13. Children’s Privacy

Doorsy is not intended for children under the age of 13.
We do not knowingly collect personal data from children.

14. Third-Party Services

Doorsy may include integrations with third-party services.
We are not responsible for their privacy practices.

15. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be reflected with a revised effective date.

16. Contact Us

Developer: Devhoppers by Aman Kumar Gupta
Email: support@devhoppers.com

Consent

By using Doorsy, you agree to this Privacy Policy.